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Cover of Brand Storytelling: Put Customers at the Heart of Your Brand Story

Brand Storytelling

Put Customers at the Heart of Your Brand Story

by Miri Rodriguez

BusinessSocial MediaNonfiction

Who This Book Is For

An ideal reader is a hands-on brand builder—PMM, content lead, founder, or comms manager—who’s wrestling with fragmented messaging and needs a repeatable way to make customers the hero. They care about outcomes over slogans, want proof-backed narratives, and are ready to treat story like a product: research-driven, prototyped, tested, and scaled. They manage or influence cross-functional teams (design, product, support, sales), must align internal culture with external promises, and need tools to brief employees, partners, and creators without losing coherence. They’re pragmatic about channels, curious about immersive formats, and see AI as a helper, not a replacement for empathy. They value ethics, inclusion, and vulnerability with intent. Typical contexts: a scaling startup, a mature brand seeking repositioning, a new category launch, or a team stuck in vanity metrics. They want a practical operating system—blocks, cues, rituals, playbooks, and benchmarks—to ship a season of story, learn, iterate, and measure impact consistently.

Book Details

Categories
Business, Social Media, Nonfiction
Pages
232
Published
2020
Language
ENGLISH
Rating
3.9 (80 reviews)

What's Inside the Full Summary

  • Flow summary for easy, logical understanding
  • Key takeaways and actionable insights
  • One-page quick summary for busy readers
  • Practical tips you can apply today

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